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1.What is Crisis Action?

Crisis Action is the first eSports First person shooting mobile game, delicate 3D graphic, massive online multiplayer fighting in real-time.

In Crisis Action, you can enjoy the most abundant gameplay, the most thrilling action shooting game. We have a large number of maps & powerful weapons, create your clan for free, then play with your friends now!

2.How to play Crisis Action?

Crisis Action is downloadable on Android and IOS,you may choose anyone of them which is based on your device.

iOS App Store:https://goo.gl/9iWmVO

Google Play Store:http://bit.ly/1iE05q6

MOL&UniPin APK:http://cdn.herogames.com.tw/bm/0426_zsa.apk

3.Forget your password/Accounts issue?

Please send an e-mail to our customer service center "crisisactionsa@herogame.com.tw" directly, we will guide you to do the further process.

4.Recharged but haven't got the diamonds?

Please send an e-mail to our customer service center "crisisactionsa@herogame.com.tw" directly, we will guide
you to do the further process.

If you recharge via Google Play:

1. Check if there is the related receipt in your Gmail box.

2. Go to Google payment center(payments.google.com), check if this transaction is complete. If yes, please check step 3. If no (Ex.Pending, on hold, cacelled), please check the related note in the Google Payment center and contact
Google to know the reason od that.

3. Please provde the Gmail receipt, Google Payment center receipt, transaction status, your server, and your player ID screenshot to our customer service center "crisisactionsa@herogame.com.tw", we will help you check your transaction.

If you recharge via other platform (Ex. iTunes, MOL, UniPin, Upay...etc), please provide the related receipt, your server and your player ID screenshot to us directly.

5.How to Report Cheater?

If you want to report someone they were cheating or against the game rules, please check the following sample link and finish the cheater report, then we will check your report and do the further process, thank you.

★New Hacker Report Channel:https://goo.gl/Zrp3cE

★How to Report Hacker:https://goo.gl/bZdqQr