A: Abbreviation of kill/death ratio. If you meet a player with a very high percentage, it means he got most kills but seldom died in battle. Experienced!

Please go to "My profile"

Then click "change avatar"

A: If you kill your enemies continuously without dying, you can accumulate the bar into rampage mode and be able to pick up the weapon they drop. You can also get coins in normal battle mode and be able to get diamond in ranked match.

Please check whether you entered the wrong code or not.

*NOTICE: 0 and O are often to be mistaken!!

Step1. Click "TASK" at the main page.

Step 2. Click "REDEEM CODE"to enter the exchange page.

Step 3. Enter the redeem code, and click " REDEEM".

Please keep following the related events on the Facebook fan page, then you could get it.

*Here is the link of official fan page:

https://www.facebook.com/crisisaction/

A: You can download the following App to check your available(Free) RAM and storage.

Device info: https://goo.gl/UvS2Q0

A: Since FPS requires higher standard and there will be constantly updates in the future, so we suggest you can check specification of your device first. The following are recommended spec to play our game smoothly. If you meet the requirements but still lag, then please change your network with higher speed and more stable one.

Recommended Specification

CPU: Dual-core 1GHz

RAM: 2G RAM

ROM: 16G ROM

Android version: at least 2.3

Lowest Specification

Available RAM: at least 600MB

Free storage : at least 2G

A: Sorry, we do not support any controller since it's only designed for cellphone and pad.

A: All extra Ammo can be bought in mall by consuming coins or honor and they have certain ability of armor piercing(AP). It can gain more damage when you equip it and use it to kill enemies. Remember to tap AP Ammo during battle or it will not be activated.

A: No, all the demon series fragments in the mall can be only used for enhancement. They cannot be transferred into permanent weapon like legend weapon.

You could change the setting of "Aim Assist" before battle starts.

A: Currently armor has three types of equipment, which are helmet, armor and boots. They can provide better defense against bullet and grenade. With more strong armor you have, the higher chance you can survive during battle. Make sure you collect all of them to become the very best shooter!

A: There's no limitation. The description in card page is referring to max honor can be expanded o 3000(30 days).

A: There are now five types of weapons in our game, which are normal, elite, legend, knight and demon. The highest level for all weapons is lv9. More specifically, the pattern of lv1-3 are bronze, lv4-6 are silver and lv7-9 are gold. For legend, knight and demon, they can be modified after they reach highest lv9 and the name of that weapon will be added “M” as a modified weapon (The level will be restarted from lv1 with different pattern). Try your best to collect these awesome weapons and choose your favor one which suits you the most!

Six types of guns in Crisis Action:

Advantages & Disadvantages:

Step1. Click "COMBAT HALL" from Battle.

Step2. Choose the line you want to play.

Step 3. Click "Create" to open the room.

Step 4. Now we have many modes to play, let’s pick one !

Step 5. Waiting for other players to join, and start playing !!

Step 1. Go to the page of " My Team "

Step 2. Click “ Create Team “ under the clan list

Step 3.You could spend 20000 Golds or 143 diamonds to create the clan.

Step 1.Click "SOCIAL " → "MY FRIENDS "

Step 2.Click " ADD FRIEND " → Enter " Player ID/ Nickname "

1. Click "Role" then enter your role page.

2. Choose your role which you want to equip with.

3. Click the Accessory to equip.

Click "Remove" to put him into the " Blacklist", and then remove him from the Blacklist.

A: You can throw it against your enemies to make them blind temporarily. However, you may be affected if you're too close to the place where you throw it.

A: Bio hit weapon can be only gained from enhancing specific weapons, wheel, ep.pack or mall(sometimes we will put bio weapon in it). Normal weapon cannot be turned into bio weapon.

Step 1. Go to the " ENHANCE " page, and click "Fragments"’ on the top of the ENHANCE page.

Step 2. Click "Fragments " to put the fragments you want to exchange.

Step 3. Choose the fragments, then "Confirm " it.

A: Each has upper limit 50 rooms, please check if the route you chose has already reached limitation.

A: We assume it might because you have not installed our game or update resources completely. Please go to your Apps to clear data and then download the latest version again.

Step 1.Click the gear icon.

Step 2. Then you could customize your game setting.

A: You could send weapons from the shop by purchasing it with diamonds. However, you need to be at least VIP 5 and reach character level 25 to be able to send gifts.

※ NOTICE: Knight packs require VIP 8 and you also have to buy Knight weapon pack for your character.

A: You can join ranked match to gain activity or consume diamond to gain activity. 1 diamond equals to 1 activity. If you do not want use diamond, max activity will be 5 each day. Now you can also donate coins to increase your activity. By the way, please also be noted that team activity will be decreased according to team ranking every week but it won't affect team member's activity. Therefore, it's normal if you see the member has higher activity than your team activity.

A: Initial rank for new team starts from rank F and can have max 50 team members. You can raise your team rank by gaining team activity. First ranked match and diamond donation from each member can increase team activity. However, increasing team rank will not expand your total member limit. Team leader can expand teammates by consuming diamond.

A: This will happen if you enter the room which has just finished. We suggest you try to change another network to avoid this situation.

As long as you recharge to VIP 1, then you will able to open it.

A: All guns have their default bullet to shoot without equipping ammo. However, the default bullet are weaker than the extra ammo. You may purchase AP ammo to increase you power and each type of ammo can be used for various guns. Once you activate the ammo during battle, it will cost one bullet for each shot.

5 times a day.

VIP level depends on your total recharge amount, we suggest you could discuss the details with other players, thank you.

A: It's because the player has already joined another team or it takes too long time for you to accept it. Please ignore his application or contact the player to apply again.

A: It can be thrown to your enemies and explode to cause damage.

Each character can have double diamonds reward for FIRST recharge, except for Monthly card.

A: Please contact other members to rejoin your team. However, if you're the only member in your team, then the team will be dismissed after you leave the team, so please be careful when you enter team page.

A: It means the team has reached upper limit of applications, please contact team leader to manage and clean their applications list timely.

A: Each position would be unlocked with the Clan level.

A: Your lv4 weapon will be replaced but it will not be changed to fragments. (It's all the same when you got the repeating weapon under lv7)

You could purchase Monthly card by recharge. (7.99 USD)

You could purchase weekly card with 120 dimonds.

Daily reward would not be doubled when you have the same cards, only the valid time would be prolonged.

Main weapon means ALL types of the guns, while side weapon ONLY means pistol and dagger.

A: We do not support email address to register regular account. If you used Facebook to register your account, please tap “FACEBOOK” as your correct log in method.

A: Please check whether you typed the correct account username and if you're sure that you remember the correct account, please contact customer service center with your server, your player ID screenshot or character nickname to help you check further.

A: It means your account is banned permanently because of using hacking tool. This punishment cannot be canceled. Please DO NOT use any illegal program to play our game.

A: Sorry. We don't provide that function of changing the account type and we suggest you do not do this because it might make your account error. We will take any responsibility if you force to change it into regular account.

A: Account and character information cannot be deleted. Please restart the game and click the "SIGN IN", then you will see the account number and the password, that's your guest account, please remember it, then you will not worry to lose it and you can still play your account on a new device.

A: No, we do not have that service of transferring you character data to different server.